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QuickStart Frequently Asked Questions

What is QuickStart Data Rescue?

    QuickStart Data Rescueâ„¢ is a Fast, Easy and Reliable solution for modern PC disaster recovery. It was designed to provide a method of system crash recovery that does not require a knowledge of your PC's configuration to enable you to recover your system to its operational state.

How Does QuickStart Data Rescue Work?

    QuickStart Data Recue backs up the entire system environment by backing up the entire disk being processed. It ensures that everything from the system boot information to all drive partitions are protected. On a restore, you don't need to worry about any of those items because QuickStart Data Rescue tracks and recovers all of the necessary details for you. When the restore operation completes, your system will be back in the exact state it was in when you created the QuickStart Data Rescue Backup.

What platforms does QuickStart support?

    QuickStart Data Rescue works with any Intel x86 or compatble PC system, including Windows98 (95, 3.x), WindowsNT, NetWare, and OS/2 as well as most PC UNIX platforms, including Linux, SCO Openserver and UnixWare, Interactive UNIX, BSD, and Solaris x86.

When Should I use QuickStart Data Rescue?

    The most highly reported instances of system crash are related to stories of "Installing a new application" or "Adding the XYZ hardware peripheral" and then restarting your system. By performing a QuickStart Data Rescue backup prior to performing the installation, you can install the new application or hardware without worrying about the outcome. If things don't go as planned, just recover the system using the QuickStart Data Rescue backup and things are just like they were before you started the installation. It's sort of like having a virtual "Time Machine" that allows you to fully UNDO mistakes or bad installations.

How does QuickStart Data Rescue simplify my disaster recovery problems?

    Since most systems under the Microsoft Windows 95, 98 and NT, Netware and UNIX environments use file-by-file backup solutions as their primary system backup method, disaster recovery is problematic and time consuming. Most often it involves reinstalling the base operating system, reinstalling the backup software, and then reconfiguring the backup software's database before any actual data can be restored. This can take hours, even days when problems are encountered. With QuickStart Data Rescue, the user can boot from the QuickStart Data Rescue diskette, restore their system, and begin recovering their most recent data as quickly as their storage device is capable of reading the QuickStart Data Rescue backup - without needing to reinstall the operating system.

I Already have a daily file-by-file backup plan in operation. Does QuickStart Data Rescue Replace this operation?

    QuickStart Data Rescue was designed to work hand in hand with your existing file-based backup routine. By using QuickStart Data Rescue as little as once a month, you can reduce the time required to recover from a system crash from hours or even days to minutes. By restoring your latest QuickStart Data Rescue backup first, your main system is ready to be brought back online in a much shorter period of time. This means that you can then restore your daily incremental backups and be back in full operation in the least amount of time possible.

What storage devices are supported?

Can QuickStart Data Rescue perform remote backup across a network?

    Network operation is expected to be supported in the next major release.

Can you recover a QuickStart Data Rescue backup onto a larger hard drive?

    Yes. QuickStart Data Rescue even lets you select what type of partition the additional space will be configured as.

What if my disk is larger than the capacity of my tape drive?

    QuickStart Data Rescue uses backup technology that EST has developed for our BRU product over the last 15 years. As such, it supports media spanning, which fills the first tape or cartridge and prompts for additional media until the system backup is complete.

What if I buy QuickStart Data Rescue and I don't find it useful?

    While we don't expect that to happen, EST offers a full 60 day, Risk-Free, Money Back guarantee. If you decide, for any reason, that QuickStart Data Rescue is not what you need, we'll happily refund your purchase price. In addition, you may download our free 30 day demo to know for sure!

Why is EST uniquely qualified to provide Fast, Easy and Reliable Disaster Recovery?

    Through EST's more than 15 years of experience as a leading provider of high reliability large system backup utilities, EST has become intimately familiar with the pitfalls of system backup and disaster recovery. QuickStart Data Rescue is designed to eliminate these problems so that system crash recovery is just a mouse click away.

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Last modified: Wednesday, 07-Jun-2000 14:06:33 MST