Multi-drop POP3 Mail Collection  

E-Mail->MultiDropPOP3

A Multi-drop e-mail box is a single POP3 mail box into which mail for multiple users or an entire mail domain will be placed.  For example if you have an account (called "myname") with an ISP (called "myisp") then they might typically give you a mailbox called "myname@myisp.com". This then allows you to received Internet e-mail at this address and by connecting to the server on which the mailbox resides, for example "mail.myisp.com" you can pick up mail for the mailbox "myname".

This works OK so long as you are the only one using the account. However, now you have a Server system you want everybody in your company to be able to received e-mail, so you register the domain "mycompany.co.uk" and pay to have the e-mail that was sent to this domain to be re-directed into your original mailbox.

Now when you collect e-mail from the mail box "myname" on the server "mail.myisp.com" you are in fact collecting the e-mail for the entire domain "mycompany.com". This is what is called a "multi-drop" mailbox because e-mail for more than one individual is being put into the mailbox.

The items needed to configure a multi-drop mailbox collection are:
 

Account Name This is the name of the mailbox from which you wish to collect mail, in this example "myname"
Password This is the Password you have put on the mailbox
POP3 Server This is the name of the machine from which the mail from the mailbox can be collected, in the example above "mail.myisp.co.uk", it will normally default to the name of your ISP's POP3 mail server.
Envelope Phrase Because mail for more than one individual is being placed into a single mail box, each mail must be examined by the Net-Inter-Net System to see who it was intended for. Sometimes an ISP will add an extra line into the header of the e-mail to help with this process. If this is the case then the tag for that line must be entered here. A common tag added is "X-Envelope-To". If your ISP does not add an extra tag line then often the "Received" lines in the header of an e-mail will help with splitting the e-mails, hence this option will default to "Received". 

If you are collecting from a multi-drop mail box and all your e-mail is going to the "root" user, check that the domain you have registered (in the example "mycompany.com") is set as one of the domains for which the Server is set to accept e-mail.

If you are collecting from a multi-drop mail box and all the e-mail is going to a single user try re-entering the mailbox details, but clear the entry in the "Envelope Phrase" column so it is blank.