file: heathpts.txt updated November 6, 1992 Heathkit parts: It took me several phone calls and transfers to get a direct phone number for Heathkit parts. Let me share this with you all. Heath Order Desk 455 Riverview Dr Benton Harbor MI 49022 616-925-5899 info de KA1CV -------------------------------------------------------------------------- Asked recently if Heath was still providing 10-meter-modification information for the SB-1000 linear amplifier, I did some research via telephone and learned that technical consultation on Heath products over 1 year old--that is, out of warranty--will cost you $5 for the first 5 minutes and 75 cents per each additional minute. "Have your VISA or MasterCard ready." I got this by stepping through the telephone tree accessible through Heath's "Technical Consultants" number (616-925-4914, Mon-Fri 8A-4:30P ET). I got this number from the recent Heath catalog with a cover sheet headlined "Heath Alive and Well--Shifts Business Focus from Kits to Education." Other phone numbers and info of possible use in that catalog include "order by phone 24 hours a day" 1-800-253-0570 (Mon-Fri 8A-5P ET to check on an order already placed) "...by fax...." 1-616-925-4876 "...by mail" PO Box 8589, Benton Harbor MI 49023 "...through CompuServe..." "FREE CONNECT TIME for Heath shoppers. Place your order right from your computer. Type GO HTH at any ! or OK prompt for instant viewing of the Heath online catalog." Customer service, Mon-Fri, 8A-5P ET 1-800-253-5700 "to check on an order already placed or for answers to questions about returns and exchanges" Parts Replacement and Service Mon-Fri 8A-5P ET 1-800-253-0570 ("please have the part number ready when you call. To inquire about product service,, call 1-616-925-3273, Mon-Fri 8A-4:30P ET") Catalog subscription: "To order a FREE Heath Catalog, 1-800-44- HEATH 24 hours day 7 days a week." * * * Bill Johnson, president of Heath Company, elsewhere on that cover sheet: "I think our kits are going to be missed out there and I know we're going to miss making and selling them. But there's a time for all things in this world, and the time for electronics kits is over--at least for now. But who knows? Maybe they'll come back--like rock 'n' roll or skinny ties." The members and HQ staff would like to thank the following people for their contributions to this information file: KA1CV WJ1Z Send any additional information or changes to mtracy@arrl.org. 73 from ARRL HQ.