Solving problems with streaming services

    If the server doesn't start up or quits unexpectedly:
    Check the error log.
    Make sure the DarwinStreamingServer file is in the /usr/sbin/directory.
    You must be logged in to the server computer as Administrator (root) to run the DarwinStreamingServer file.
    Reconfigure the Ethernet ports.

    If media files do not stream properly:
    Check the error log.
    Make sure the movie file is supported by the Darwin Streaming Server. Check the list of compatible file formats.
    Try streaming a sample movie to see if the server can stream it. You can download a sample prehinted movie from the Apple Software Updates Web site:
    /asu.info.apple.com/swupdates.nsf/artnum/n11357
    If the server streams the sample movie, the problem you're having may be with the way your movie file is prepared. Recreate the movie.
    If the sample movie doesn't stream, the problem you're having may be with the server computer or the network.
    Try hinting the movie again with the Optimize Hints For Server option selected.
    Check streaming server activity and if necessary, reduce the number of connections or throughput.
    If the problem occurs on a Mac OS client computer, open the TCP/IP control panel on the client computer and make sure MacIP is not selected.
    If the problem occurs on a client computer, make sure the user has the appropriate settings in the Streaming Proxy and Streaming Transport panels of the QuickTime Settings control panel. The administrator for the client computer's network should be able to provide the correct settings.
    If the problem occurs for media streamed using PlaylistBroadcaster, try hinting the movies again with the RTP Payload Encoding set to QuickTime and Smooth Data Rate enabled.
    If you are reflecting more than one live stream, make sure each stream uses a separate UDP port. Otherwise client computers will show a message with error 500. You set up ports in the relay configuration file.

    If streaming service is slow:
    If you are streaming QuickTime movies, make the movies self-contained using your authoring application, and make sure hinting is optimized for streaming services.
    Reduce the maximum number of connections or the throughput.
    Turn off other services.
    Place media files on other hard disks to improve server performance.
    Because Darwin Streaming Server can use only one media directory, you need to create links from the directory you specified in the Darwin Streaming Server configuration file to the media files on other hard disks.

 


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